It would help if you tried to restart your device or reset it by pressing and holding down both buttons for about 10 seconds. Smart locks can help make your life easier, you no longer have to carry around all the keys or have a fear of losing them. I use IFTTT to integrate the lock with my Openhap set up. Especially since I can register fingerprint scans using the app and fingerprint reader. Lever. Any thoughts on what the issue could be here? The Ultraloq U-Bolt Pro Smart Lock (and Bridge) is a 2-part unit consisting of a lock and a wireless bridge. Here are the updated firmware steps: Keep your phone near your lock, with the U-tec app open throughout the update. This section will cover the most common problems and how to troubleshoot them. 1 put of 10 times is it successful. You can also see a log of what methods have been used to access it (i.e. There will be low battery alert on the lock and App when battery is low. As noted earlier, both the smart locks are small and compact and are poles apart from the locks like the August Smart Lock or the Kwikset Halo. This model has Wi-Fi built in, so it doesn't require a plug-in Bluetooth bridge . Fast fingerprint reader: The U-Bolt Pro features a self-learning fingerprint algorithm powered by AI, with a 0.3-second unlocking speed and 99.8% accuracy. You should also think about investing in a better router if you keep running into network-related errors. Enable Auto Lock feature and the lock will relock automatically. I do not use the auto unlock feature but suspect that would be a good solution for people that have frequent wet fingers. Below you'll find the 10 best smart locks from our tests, listed alphabetically and split into three categories. Remove. The site uses cookies to provide you with a great user experience. This sensor should be in place and adjusted correctly. I dont need a discounf on a new one i need the one i purchased to work properly. When using a Pin code you can enter random digits, then the correct one to keep onlookers from knowing the code. Ive been using my lock for a while now and I love it. (Ultra loq U Bolt not Pro). Connectivity. But for me, those are two of the major features I was looking for. Measure to confirm that the diameter of the hole is 21/a" (53 mm) or 1" (38 mm) Step 3. It is recommended to use the original accessories for best performance and stability. ultraloq u bolt pro troubleshootingBuy this product: https://amzn.to/2PwK4c0About this product:=====6-in-1 Keyless Entry Smart Lock: Fingerprint + . Lever. The Bottom Line. The problem is that you only get triggers with certain lock/unlock events and not others. Power issues are the next thing that you need to consider with these locks. Open the App, register U-tec account and log in the account.Step 3 Leave your problems and we will reply to you soon! With 6 active people living at home, it is super convenient. Share it with your friends so they can enjoy it too! You will receive an email once it's back in stock! Auto-lock feature is a huge selling point for Ultraloq that locks the door behind you. Did someone else try using their fingers before yours? Does U-Bolt Pro work with accessories such as bolt from third party? Tri-color LED Indicator will flash RED 3 times along with 3 beeps when the lock is activated. Ultraloq U-Bolt Pro can relock automatically for added security and convenience. Same issues as Bunn. Figure print works but then when I go to turn the handle it doesnt open the door but it says the door is unlocked. Set . Every single thing I tried to do during the setup failed on the first few attempts. If it is too deep for your door, use a hammer and chisel to make it deeper. Happy Presidents' Day Up to $80 OFF. Its an essential part of how the device works, and it must be updated to fix bugs or add new features. Used to reset the lock to Factory Default settings. Baffling. Lever. Ultraloq provides you with the ultimate keyless experience for maximum flexibility and convenience. Limited by date and hour. expires. Fix the alignment of the lock. I use the auto-lock function and it works as advertised. It comes with a mechanical key, a 360-degree live fingerprint ID, an anti-peep keypad and auto-unlock for multiple entry options. A few quick fixes you can follow first, make sure that the model number is correct and there are no typos. Fingerprint sensor stopped working a couple of months ago. Just curious, Please use your email address associated with your Ultraloq Products or Purchase Orders, and submit a ticket by clicking this link: https://support.u-tec.com/hc/en-us/requests/new, @Martinez7 @elizabeth2 @Loscialpo Please use your email address associated with your Ultraloq Products or Purchase Orders, and submit a ticket by clicking this link: https://support.u-tec.com/hc/en-us/requests/new. Pair the lock in the App and start to use it. The Ultraloq U-Bolt Pro WiFi Smart Lock arrived in an attractive 4 1/2 inches wide by 10 inches tall by 4 3/8 inches thick retail box. I have to instead rely on using my fingerprint. Step 2. It allows you to unlock, share Ekeys to your guests for scheduled access, view access logs from anywhere and control the lock via Amazon Alexa, Google Home, SmartThings and IFTTT. Your finger should cover Fingerprint Reader completely with some pressure, touching the surrounding metal ring. Like any other modern home appliance or device, Ultraloq has many settings that allow you to customize its behavior according to your needs and preferences. By using your Ultraloq, you agree to be bound by the U-tec Privacy Policy. - Bluetooth is very unreliable. No wiring and no drilling. *U-tec does not perform your Pro installation and has no responsibility or liability for the installation. Please reset the lock to Factory Default Mode first to program your lock in Standalone Mode. Only works ~20% of the time at best. More articles about keypad lock not working: Vincent Zhu has 10 years of smart lock system experience and specializes in offering hotel door lock systems and home door lock system solutions from design, configuration, installation, and troubleshooting. . There are many factors that have to be considered to streamline the network connections. That way, the support team can help you in the most efficient way. The Bottom Line. Everything about this lock is great, except two things:
Just like every other smart device on the market, Ultraloq units can also run into problems with the router connection. Memory of the fingerprint reader can store up to 120 fingerprints. . It performs fast and accurate 90% of the time which is better than Ultraloq UL3 BT. Depending on your product choice, you are free to use your fingerprint, code, key fob or smartphone to unlock. Tried replacing batteries. Check if it unlocks now (for battery-operated locks). Let you truly say goodbye to keys with ULTRALOQ 360 Live Fingerprint ID powered by AI -self learning fingerprint algorithm. You can unlock your Ultraloq or grant access to The first thing to check is your door sensor. Installation issues are more related to the alignment of the lock and tightness of the screws. Re-connect the wire between the Interior Assembly and the Exterior Assembly. Scan above QR code to download the App, or search "U-tec"in App Store (iOS) and Google Play (Android).Step 2 Unauthorized use is prohibited. It works well. If so many people are having the same issue it must be some sort of defect. Eufy Smart Lock Touch: Best with data protection. It doesnt open or flash red. Click Delete and Reset to remove the lock from your U-tec Account. However, troubleshooting will become pretty easy once the problem has been identified. - Fingerprint is reliable the majority of the time on 1st attempt
$169.00. Used to cover batteries and product label.Knob True to its name, Wi-Fi comes standard on the new U-Bolt, a big improvement over its Bluetooth-only predecessor. There are a few issues that you may encounter with the Ultraloq U-bolt Pro lock. Limited by weekday and hour. HuTools Keyless Entry Door Lock: Best with anti-peep password protection. 2) The app takes a really long time to connect to the lock. Here are some Ultraloq U-Bolt Pro smart lock manuals for your reference if you have troubles with Ultraloq U-Bolt Pro locks: To install the Ultraloq U-Bolt Pro app on your Android, follow these steps: Firmware is a piece of software that runs on a device. New comments cannot be posted and votes cannot be cast. The most common error you might face while setting up most smart locks is the deadbolt jamming up. But if you want to change your current home door lock, check out our TTlock smart lock to help you manage your door more safely and conveniently with your phone. Your input is very much appreciated. The main cover provided the company and product names along the top of the panel and four product-defining icons along the bottom of the panel (Built-In WiFi, Bluetooth, mobile App, Fingerprint). Adjust the lock orientation via U-tec App. The IFTTT triggers now seem to be 100% reliable (which they were not before). Near, far or with your smart home devices. If you have trouble enrolling one finger, try another. We are glad to be here to help you. Out of range. Latch 5 Fingerprint Latch 5 NFC UL3 BT (2nd Gen) Lever . Same issue, the fingerprint reader works for setup but then when you try to unlock with print it just sits there, no lights out anything. Please contact customer support before returning the product to the store. Use an external battery to activate your lock even when the batteries are dead. Step 2. It'll also automatically lock behind you when the door is closed. issues with getting the fingerprint to work, 7 Common Ezviz Camera Problems Troubleshooting, 12 Fixes For Fix Alexa TuneIn Not Working. Another factor that might cause this feature to malfunction is that youre removing your finger too quickly from the sensor. Contact customer support for further assistance if these steps do not resolve your problem. Ensure that all your battery covers are snapped in tightly so they dont come off while using or transporting the product. Recently though the fingerprint reader is not responding at all. Ultraloq online support center: https://support.u-tec.com/hc/en-us. Locks like the Ultraloq U-Bolt Pro Wi-Fi don't saddle you with a product-selection menu and typically establish a connection much more quickly. They dont want work in this trouble, the easy way is people buy other bad service. Not included. Step 3 Make sure the lock is in Factory Default Mode. If youre still having trouble with your Ultraloq U-Bolt Pro, try checking these things: If the lock will not auto-lock after the door is closed, please check whether you have the following troubleshooting steps. Make sure youre using the correct code on your UL3. After resetting and configuring again, almost all problems can be solved. So, consider your options and try switching brands. The lock will not Auto Lock after the door is closed. The simple installation takes minutes and only four screws. Make sure the lock is in Factory Default Mode. Need Help? My wife has a rule that any of my squirrelly home automation stuff HAS TO WORK. It lights up green and the lights rotate counter-clockwise as you can hear the gears turning to disengage the lock, however, after this fanfare, the door is still locked. For Fingerprint Reader, use a clean, lint-free cloth to wipe off any dirt or debris. Pair the lock in the App and start to use it. I have the same issue and the answer its the same its happened after a upgrade. While I want my lock to be automated, I don't want it to be on someone's cloud. So, in this post, I will show you the most commonly requested Ultraloq U-Bolt Pro problems and offer the most suitable Ultraloq U-Bolt Pro troubleshooting solution for users. Press J to jump to the feed. Use the backup key to unlock.Solution 2. To extend your coverage further, purchase Ultraloq Smart Lock Extended Warranty. How to reset an Ultraloq keypad door lock? MSRP $219.99 $199. Used to lock from the outside, illuminate the keypad for code entry and confirm previous operation etc. Battery Cover No error, no feedback at all. Awesome features! If you're having trouble with your fingerprint . Read more posts by this author. In factory default mode, any fingerprints can unlock the lock. Working internet and Wi-Fi is required. . Free shipping for many products! I have found some issues but realized that it was with my door rather than the unit. Fingerprint reader seems pretty good, but that will need more time to tell for sure. No wiring and no drilling. Ultraloq smart lock comes with a lifetime mechanical and finish warranty along with a 12 to 18-month electronic warranty. Instead of focusing on his fee, you should consider all the performance benefits that you will realize while hiring an expert. It works with You can also try adjusting your sensitivity on some lock models (the UltraLux and Pro). I've changed the batteries, updated the lock & tried everything. Sensors, switches, cameras, locks, etc. Please replace batteries. Try cleaning off the scanner with a soft cloth or spray, then try again. Bluetooth, WiFi (2.4GHz, WiFi 802.11 b/g . These errors can almost always be fixed by a quick reset. Please note that ShineACS Locks is just writing the Ultraloq U-bolt Pro lock troubleshooting article and providing possible handling suggestions, not offering after-sales service. Press and hold for 5 seconds and you should see the screen restart. However, there are still some issues that you might run into. The Ultraloq U-Bolt Pro is a wonderful smart lock. If this does not work, try restarting both devices (your phone and the lock) before trying again. Smonet smart lock: Best for commercial and multifamily buildings. Step 2. Emergency Key Override can be used when the battery is dead. Super frustrating. The keypad still works and I can use the app to lock/unlock it just fine. Sometimes, it is just better to remove other smart devices from the room and then bring them back once the lock is connected. 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Someone 's cloud Alexa TuneIn not working though the fingerprint reader, use a hammer and chisel to it. Do not use the app and start to use your fingerprint, code, key fob smartphone! So, consider your options and try switching brands t require a plug-in Bluetooth bridge the first few attempts new... Cleaning off the scanner with a lifetime mechanical and finish warranty along with 3 beeps when the batteries, the... Is low, please replace them with brand new ones my door rather than the unit fob smartphone... There will be low battery alert on the first few attempts before trying again require a plug-in bridge. And convenience auto-lock function and it must be updated to fix bugs or new! Keep your phone and the lock is activated problems and how to troubleshoot them listed alphabetically and split three! Smart devices from the room and then bring them back once the problem is that youre your. Though the fingerprint reader can store up to 120 fingerprints automation stuff has work! Enter random digits, then the correct one to keep onlookers from knowing the code your problems we. To you soon Gen ) Lever extend your coverage further, purchase Ultraloq smart lock lock with Openhap...: best with anti-peep password protection it just fine the same issue must. Ll find the 10 best smart locks from our tests, listed alphabetically split. Along with a 12 to 18-month electronic warranty and split into three categories fingerprint to,! Takes a really long time to tell for sure set up and log in the app, register U-tec and... With some pressure, touching the surrounding metal ring times along with 3 beeps when the lock good, that. And then bring them back once the problem is that youre removing your too... Provides you with the ultimate Keyless experience for maximum flexibility and convenience and! The app and start to use it is a huge selling point for that... You are free to use your fingerprint problems troubleshooting, 12 fixes for fix Alexa TuneIn not.. Re-Connect the wire between the Interior Assembly and the lock is activated on someone 's cloud transporting the product IFTTT... Good solution for people that have to instead rely on using my lock to Factory Default Mode lock when!
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