marbles is a trademark of NewDay Cards Ltd, which is used under licence by NewDay Ltd. On this page, you will find information about ways to manage your account, how to contact us, what to do if you are worried about making payments, and detail on further support. Recommended Extra Payment we may add a Recommended Extra Payment to your Payment Requested if you are regularly paying only the contractual minimum payment (or close to it) and we think your account may be at risk of falling into Persistent Debt. I know 3 people who have laptops, all 3 of them are work laptops supplied by their company. They form part of the NewDay group of companies. Customer service on the phone is great. If you dont receive this, please call Customer Services on 0333 220 2692*. We're doing everything we can to keep you safe online, but there are plenty of things you can do to protect yourself as well; Keep your computer safe by installing anti-virus software, consider installing a personal firewall, take steps to avoid spy-ware, regularly check for browser updates; Check your statements carefully and tell us about any transactions you suspect might be fraudulent; Do not respond to emails that ask you for your account details, even if they appear to be from marbles; Tell us about any emails you find suspicious straight away; Remember also to keep your PIN safe at all times, and to dispose of your statements in a secure manner. The worst use experience of any app I have even used! The APR applicable to your account will depend on our assessment of your application. Getyour free Experian credit report online with a free trial of CreditExpert. marbles is a trademark of NewDay Cards Ltd, which is used under licence by NewDay Ltd. Any PIN change is live with immediate effect for both cash withdrawals and purchases. If you'd prefer to speak to someone to activate your credit card, or would like to discuss anything else about setting it up, were here to help. Highly recommend them. View transactions and track your balance whenever and wherever you want. The APR applicable to your account will depend on our assessment of your application. 10 out of 10 card if you need to boost your credit. If you have a Direct Debit set up (other than for a fixed amount or a Boosted Payment) well automatically collect the Recommended Extra Payment as well as the contractual minimum payment as part of your Payment Requested, unless you ask us not to by contacting us. Whenever you tap in your Password or Security Number they will appear as a row of *'s, so anyone who's looking over your shoulder is going to be sorely disappointed. We will update our systems with your preference straight away, so you will not be selected in future, but please be aware that you may receive marketing that is already in production, for a few weeks. We know this may be a difficult time. For the wellbeing of our colleagues, we have reduced our call hours, but you can fully manage your account through our phone system, Online Account Manager and the App outside of these hours. If you have set up a Direct Debit for Boosted Payment, the Payment Requested will show your contractual minimum payment, your Boost amount and any monthly instalment plan payment (where applicable). NewDay Ltd also subscribes to the Lending Standards Boards Lending Code. To pay with Google Pay, wake up your Android phone and hold it near the reader until you see a check mark. The software will let us use something called a Secure Socket Layer (SSL) between your computer and ours. For Touch ID, hold your iPhone near the reader with your finger on Touch ID. Receive spending alerts to help you avoid exceeding your credit limit. Please be aware that: Yes you can transfer balances from credit cards, store cards and some charge cards. There are lots of additional ways in which the security of your marbles account is enhanced and below youll find answer to some typical questions that we hope provides you with the reassurance you require. MBNA Limited is also authorised by the Financial Conduct Authority under the Payment Services Regulations 2017, Register Number: 204487 for the provision of payment services. Yes, you can change your Payment Due Date 3 times a year. You can change an existing Direct Debit anytime by contacting us. marbles cards are issued by NewDay Ltd. NewDay Ltd is a member of the Finance and Leasing Association (FLA) and it subscribes to the FLAs Lending Code. The APR applicable to your account will depend on our assessment of your application. The Recommended Extra Payment may change each month so you should also check your statement. The Bank Rate has a direct impact on interest rates generally, so we want to make sure you can clearly see how changes to it affect the interest rates you are charged. In certain instances (e.g. Your calls may be recorded for accuracy of information. Representative Example: If you spend 1,200 at a purchase interest rate of 34.95% (variable) your representative APR will be 34.9% APR (variable). You can pay the Payment Requested using the methods shown on your statement. Youll find it on the first page of your statement or online using your Online Account Manager. These services are available 24/7 and provide you with instant access to your account and a range of other services. As a marbles customer, you can enjoy the benefit of choosing a monthly payment date to suit you. 3) No scrambling - SSL uses what's called a Message Authentication Code (MAC) to stop anyone messing about with the marbles website. This also applies to any additional cardholders you may have on your account which can be updated in their section. If you are worried about making payments, we are here for you. Your Direct Debit will be ready to take a payment the following month. On your Mac, select Apple Pay and complete the payment using your iPhone or Apple Watch. MBNA Limited and Lloyds Bank plc are both part of the Lloyds Banking Group. As the service grows, more will be added. As they check out, they will create their member account (or log in to an existing account). Select 'Credit cards' followed by the option Activate credit card. Youll receive your reminder by post in 3-5 working days. As soon as you realise that your card is missing, please telephone us immediately on +44 (333) 220 2692*. We are creating a direct link between your interest rates and the Bank of England Base Rate so that the interest rates you pay will always move in line with any changes to the Bank Rate. The easiest way to add your marbles card to Google Pay is via the marbles app, if you haven't already, download it today from Google Play. Setting up a Direct Debit can take up to 6 working days (not including, where relevant, the working day on which you request it). The APR applicable to your account will depend on our assessment of your application. Yes, Apple Pay can be used anywhere you see the Apple Pay or Contactless icons. NewDay Ltd is also authorised by the FCA under the Payment Services Regulations 2017 (ref no: 555318) for the provision of payment services. We'll cancel your card immediately, protecting your account from fraud. Just insert your card and using the PIN we've sent you, follow the on-screen instructions. When you take out a marbles account, we ask you to have Internet Explorer or Netscape version 4.0, or above. marbles is a trademark of NewDay Cards Ltd, which is used under licence by NewDay Ltd. Contact information for Marbles Activate your marbles card with its free or geographic phone number. If you do not already have a Direct Debit, you can choose how much to pay us each month, provided you pay at least your contractual minimum payment. We want to reassure our customers that we are here to help them during this time. The charges are applied automatically by the system unfortunately. Your marbles credit card is eligible for the marbles Secure service. If you use your marbles card abroad you will pay a foreign exchange conversion charge of 2.95%. NewDay Ltd is regulated by the Financial Conduct Authority, which has replaced the Office of Fair Trading (OFT) as the regulator of consumer credit. The registered office for these companies is 7 Handyside Street, London, N1C 4DA. Consequences of preauthorising transactions, Set-up or make changes to your Direct Debit, Automatically: we will tell you about credit limit increases and activate them automatically unless you tell us not to, Let us know: well offer you a credit limit increase but you must contact us to accept it, No Increases: We wont offer you credit limit increases at any time, unless you change your preference. If you need to speak to a member of the team, please contact us. 3. The computer and your account information are under 24-hour surveillance. Simply follow the retailer's normal checkout process. If you give your security details to a TPP that is not authorised, we will assume it is you authorising us to give access to your account. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 119278. For example, they will be able to see your recent transactions and your outstanding balance. Login - Online Account Manager | marbles Credit is provided by NewDay Ltd. NewDay Ltd and NewDay Cards Ltd are companies registered in England and Wales with registered numbers 7297722 and 4134880 respectively and form part of the NewDay group of companies. Okay, the bad news is you'll have to enter your Password each time you log in. marbles is a trademark of NewDay Cards Ltd, which is used under licence by NewDay Ltd. Firewall protection to stop unauthorised access and protect the information on our systems; Protection of your personal data using SSL (Secure Sockets Layer) encryption; Double-clicking the yellow padlock at the bottom-right of the browser window when you move to secure pages (https) allows you to view the security certificate, which confirms you are on a trusted, secure site; Our dedicated security teams also analyse and monitor transactions, 24 hours a day. What we're doing. Calls to 03 numbers will be charged at a standard national rate. We will also report the missed payment to credit reference agencies. Get an instant response. Never share your OTP with another person. Here are some companies that match your search criteria, take a look, you may find it helpful : 01, 02 and 03 numbers are included in allowances else geographic rate. If you wish to change your payment due date please call customer services. Every payment you make requires Touch ID, Face ID or a passcode for added security. For all cards enter the main cardholder's credit card number, date of birth and credit card expiry date and then select 'Activate'. Subject to status. The issue of a credit card or loan and the amount of credit or lending offered to you depends on an assessment of your personal circumstances. Generally, if you didn't make a complaint to us on or before the 29th August 2019, you can no longer claim money back for PPI from us, nor can you raise a complaint with the Financial Ombudsman Service. Once in the app, follow the following instructions to add your card to Google Pay: If you don't have the marbles app, or prefer to add your card directly from the Google Pay app: Open your Google Pay app and drag the card to the front. marbles Card ServicesPO BOX 170SheffieldS98 1JR. No impact on your credit rating. You'll need the following details to hand: Last name Date. If you have a balance on your account, or if there is any activity on your account, you should receive a statement each month. Lloyds Bank plc Registered Office, 25 Gresham Street, London EC2V 7HN. If you do, we will contact you to let you know and suggest ways that you can increase your payments. Here are just some of things you can do online: Find out about how you can manage your cards with our app and Online Services. Your marbles card is accepted in 32 million places and 600,000 cash points around the world. Receive eStatements and manage payments. Lloyds Bank plc adheres to the Standards of Lending Practice, which are monitored and enforced by theLending Standards Board. Marbles on Stream is a Marble Racing game for EVERYONE! marbles puts you in charge of your account and can help you stay on top of your finances. Your debit card company may have an automated system that will verify whether your card is activated and walk you through activation if it is not. We will issue you with a Password. Personal loans: for personal (unsecured) loans, MBNA Limited: MBNA is a trading style of Lloyds Bank plc. They are so quick to charge you a fee if you're bank doesn't pay the Direct Debit. Please let us know by voting if the number works properly so that we can take a look if it doesn't and fix it ! Well send it to you by post. Please note that this does not affect any rights and obligations you or we have under the Data Protection Legislation and you may withdraw this consent by closing your account. Having a marbles card is really handy. While enjoying the tightest security An easy way to do this is by using your Online Account Manager or mobile app. MBNA Home Insurance is arranged and administered by Lloyds Bank Insurance Services Limited, and underwritten by Lloyds Bank General Insurance Limited. You can request a copy of your terms and conditions at any time whilst your account is open - to do so please contact Customer Services on0333 220 2692*. You have the choice to pay more than this, and can repay any amount up to full balance. You will get a statement from us (either by post or online) each month that there is any movement on your account. If you do need to speak with us, please contact us. From within our app, please select 'Apply' at the bottom of your screen. Dont forget: Failure to make payments on time, or to stay within your credit limit, will result in additional charges applying to your account and could make obtaining credit more expensive or difficult in future. If you make an additional payment 3 or more working days before your payment due date your Direct Debit amount will reduce by the amount you have paid. If the code still doesnt work, you can simply request another one. Contact us and have your booking receipt to hand, if possible, to discuss. Were always monitoring and enhancing the security of our systems to ensure that were one step ahead of fraudsters. Free to download now, we have lots of features to enable you to manage your account easily: Safety starts with understanding how developers collect and share your data. If your phone has been lost or stolen, or compromised in any other way, you will need to call our Contact Centre on 0333 220 2692* immediately to disable your card in Google Pay. We've invested in technology to protect your marbles card account, including: Firewall protection to stop unauthorised access and protect the information on our systems; Protection of your personal data using SSL (Secure Sockets Layer) encryption; Double-clicking the yellow padlock at the bottom-right of the browser window . You will sometimes see the marbles Secure service being called Mastercard SecureCode either online or in other communications, however these names all apply to the same service which protects your cards online. It's protected electronically by what's called a firewall. Credit is provided by NewDay Ltd. NewDay Ltd and NewDay Cards Ltd are companies registered in England and Wales with registered numbers 7297722 and 4134880 respectively. Opening hours are: Monday to Friday 8am to 6pm and Saturday 9am to 4pm. From 1 September 2018, we will contact you if over the course of 18 months, you have paid more in interest, fees and charges on your card than youve repaid towards the amount you borrowed. If you have a Direct Debit, you can ask us not to collect the Recommended Extra Payments by calling us. Each time you visit the web site a different key is used. For further details, please refer to the How do we apply payments to different balances? section in your Credit Card Agreement. Authorised and regulated by the Financial Conduct Authority. This is an expensive way to borrow money and it can often take a long time to repay what you owe. Registered in England and Wales number 2065. NewDay Ltd is also authorised by the FCA under the Payment Services Regulations 2017 (ref no: 555318) for the provision of payment services. Whats more, you can change this three times per year free of charge. There is a cash transaction fee of 5% (minimum 4) for using your card to withdraw cash. If you have any additional cardholders, please use the main cardholder's information to activate these cards. This information has been found through the company's General Terms & Conditions documentation or. The card doesn't offer any perks or introductory offers unlike many others on the market. However, if you are in an IVA, have had a CCJ or are currently bankrupt, you are unlikely to be approved for a card. The app it brilliant it gives u options to make booster payments to help you Pay off quicker if u cant pay in one go and they are very understanding if you run into any short term difficulty. The APR applicable to your account will depend on our assessment of your application. It is easy to transfer a balance, either by making a request through your online servicing account or by calling 0333 220 2692*. If you make your payments by Direct Debit (other than a fixed or Boosted Payment Direct Debit) well automatically collect the Recommended Extra Payment as part of your Payment Requested, unless you ask us not to by contacting us. MBNA is a trading style of Lloyds Bank plc. Have a look around the site and find out what marbles has to offer you. Only the standard and cash interest rates will move in line with the Bank of England Base Rate. One of the great advantages of marbles Secure is that you can use it from any computer connected to the Internet and has a compatible browser. The easiest and fastest way to manage your account is through Online Account Manager or through the marbles App. Lines are open 8am-8pm every day. The exception to this is that we will not reflect any change to Bank Rate if it falls below 0%. If you're not registered for Online Account Manager then no problem! 968406, Registered Office: 25 Gresham Street, London EC2V 7HN. 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