Navigate phone maze to a human Just listen to the message, then wait. Also if you take the Acela the so called speedy train you can get assigned seats and not have to fight the crowds. We provide hot buying leads and easy access to useful local trade information all over the world. You can upgrade from coach up until your departure. Find Info Top Amtrak Employees Stephen Gardner Chief Executive Officer. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. Xavier from Puerto Rico, was especially kind, helpful, and courteous. See insights on Amtrak including office locations, competitors, revenue, financials, executives, subsidiaries and more at Craft. © 2023 Amtrak Vacations. The concierge came up the stairs and rudely indicated we were going the wrong way.When it came time to put the bed down, he did everyone else first. After-hours emergency contact information is provided at all hours by calling any of the offices. Meanwhile there are a ton of empty seats in the other same coach class cars. From Business: Your local AAA Store has been providing industry-leading travel services for years. When I spoke to someone I said, "I was on an . 1 number and 1 special character. The headquarters and the Corporate office of Amtrak is located at 1 Massachusetts Avenue, NW, Washington, DC 20001, United States If you can find another means of travel, I suggest you take it. See where the train. 241), and was incorporated under the laws of the District of Columbia. Now they say send another letter if I disagree! Amtrak reviews first appeared on Complaints Board on Apr 29, 2008. Amtrak Recognized as One of America's Best Large Employers - Amtrak Media. Surely, Amtrak would apologize and refund him when he returned. This kind of behavior is saddening. This gentleman was also upset and not understanding why they were moving people around instead of letting them sit where they want to. Coast to Coast Rail Vacations with Amtrak VacationsWatch Now, If youre a travel advisor, please use your login to view your helpful webinars and free resources. Back to top. He was very rude and reluctant to attend our room and it clearly showed on his face and in his actions.In the morning, it didnt get any better. Amtrak has 5 employees at their 1 location and $3.39 b in annual revenue in FY 2018. This complaint was posted by a verified customer. Where Is the Amtrak Corporate Office? It is gross - please Mr. Boardman could Amtrak please clean the cars? For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. As an Amazon Associate we earn from qualifying purchases.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[320,50],'headquarterslist_com-box-3','ezslot_7',181,'0','0'])};__ez_fad_position('div-gpt-ad-headquarterslist_com-box-3-0'); The National Railroad Passenger Corporation conducts its business under the Amtrak name. TDD/TTY: (215) 580-7712. Curious about the Amtrak dining menus? Explore the spectacular Canadian Rockies by rail with these chart-topping vacations. I just hate Amtrak. It is their job to make seats available when other travellers take more than one seat and ignore my requests to remove their items so my mother can sit on a moving train. The food was excellent which was a big surprise, and the chef even came out and told me how it was prepared. If nothing else, it is a poor example of customer service. Copyright 2023 AddressSchool.com All rights reserved. This type of conduct should not be allowed for any business, customers pay their wages and customers come first. Reviews . Amtrak is not responsible for your cancer. Check out this cool map plotting the corporate office headquarters for major companies. We had a great time, both on the train and also at GNP. Nights, Holidays & Weekends? 10 photos. Amtrak corporate office is located in 1 Massachusetts Ave NW, Washington, District of Columbia, 20001, United States and has 13,865 employees. Are you looking for Amtrak headquarters and corporate office address? George Johns. That train ran ON TIME. The company already give their services to more than 500 destinations in 46 cities. Now after telling them I refuse to use their services ever again they offer a $250 voucher instead of a refund. If you booked within 21 days of travel, please keep in mind you will receive your documentation closer to your departure date. Their trains get stuck disabled in the tunnel on the tracks a lot. The other patrons were only asked to go to the end of the car, our experience was much different. p # p # %6 . Office of the Board: Matters regarding Board of Directors' meetings. * ) Amtrak Contact Info: Phone number: (202) 906-3000 Website: www.amtrak.com What does Amtrak do? OUTRAGEOUS!!! Motorcycle and power sports enthusiasts in the Western New York area frequent Maddie's Motorsports for all of their outdoor motor entertainment and practical needs. Do not go to the popeye in Richton, IL. Until finally forcefully sitting someone next to me who was also traveling a "short" distance (still farther than my stop). Call center hours 24 hours, 7 days. I don't understand why the train is so dirty. Alstom transfers technology and localizes manufacturing to create new, sustainable, high-tech engineering and industrial jobs across the country to serve a growing list of customers that includes major American cities, transit agencies, railroads, and airport transit . Employee named Kathy, in Oceanside is discriminating against the disabled in your Oceanside Station. When I offered her a tip, she simply said, "Not necessary. A month later, Amtrak sweetened the offer to $200. This was my very first time riding Amtrak as a senior and do not appreciate the poor customer service and the manner inwhich I was not assisted on the trains. After logging in you can close it and return to this page. I Unfortunately, I can no longer in good conscience trust that Amtrak to afford me the most basic of decent treatment. Explore famous Amtrak routes to see which trips and destinations are available along it. This will surely increase the credibility of your complaint. Amtrak. Washington DC 20002 Amtrak corporate phone number: (202) 906-3000 Average Rating and Total Reviews. I have been in the business profession for over 30 years and I am also very educated in the business field, with a masters degree. Government branch: Independent Agency amtrak. Additionally, I'm sure he is not the first person to lose their identification while traveling and I cannot believe that Amtrak would treat someone this way. Combine the best of land and sea with these vacations exploring the breath-taking beauty of Alaska. Hours for CCT Connect customer service are 8 am-5 pm Mondays-Fridays. Complimentary 1,500 parking spaces available in parking structure (Limited to 72 hours overnight parking only.) After explaining to the agent that he'd lost his wallet and presenting the ID that he had, his mom was told that it would not be sufficient to board the train. Best time to dial 9:15am. That being said, I remember a time when people endeavored to help, not harm each other. Lear more about us. Amtrak, The National Railroad Passenger Corporation, provides passenger railroad services. First and last time for Amtrak. See detailed Amtrak customer service rankings, Locate the Amtrak corporate office headquarters phone number, address and more at CorporateOfficeOwl.com. Amtrak has an average consumer rating of 1 stars from 208 reviews. Log In. 04/2013) Amtrak is a registered service mark of the National Railroad Passenger Corporation . The meals were good. Additionally, after we receive your full payment, travel documents will be emailed to you 14-21 days prior to your departure. Initial Amtrak complaints should be directed to their team directly. Explore helpful videos and webinars with virtual tours of our rail journeys. Limited-time special offer! The concierge was horrible from beginning to end. Have an idea for Amtrak? We'll be in touch as soon as we can. The trip north From Solana Beach to Oxnard is 4 hours. A: Amtrak Headquarters is located at: 1 Massachusetts Ave NW, Washington, DC 20001, USA, United States Q: What are the coordinates of the Amtrak Headquarters? I am disabled and an Amtrak ticket holder. 10/27/2021. Shortcut: N/A - Edit. Once you book with your deposit or full payment, a confirmation email and invoice will be sent to your email after 24 hours. South it has been about 4 hours, 20 minutes. Required fields are marked *. Search. Department you're calling Customer Service. Book travel, check train status, access your eTicket and more through the Amtrak app. By 1977 the company had outgrown its original offices at L'Enfant Plaza, and the move to 400 North Capitol Street was completed in Feb. 1978. By Phone. Phone number to dial 877-444-4773. Learn from our experts with insider tips, read helpful suggestions, be inspired for your next trip, and much more! For all MTA services, dial 511, the New York State transit and traffic line. World's Best for Corporate Office Info. Your Amtrak Vacation journey can start from any of the over 500 Amtrak stations across North America. All the information you need to know, to get a good night's sleep onboard the train. (312) 322-6740. marketing@metrarr.com . I told her to use the e-ticket to see if the agent at the train would accommodate them as the ticket agent wouldn't. Amtrak Corporate Office & Headquarters (202) 906-3000. All rights reserved. Amtrak Vacations is a proud part of the Railbookers Group family of brands. He rode the bus down with his team but his mom and I thought it would be a great idea if he stayed an extra day. I recently purchased a one-way ticket from LA to Rocklin, CA for my son. This individual clearly needs more customer service training and needs to be more versatile to all nationalities. Corporate Headquarters 500 Water Street, 15th Floor Jacksonville, FL 32202 904-359-3200. The roomette was neat and clean and comfortable. 47% Reservations & Customer Service +1 215 856 7924. Want to download our brochures or maps? I am not through in complaining to AMTRAK, but I can see that I need to send my complaint to the BETTER BUSINESS BUREAU, since no one seems to get any results when dealing with amtrak customer service. Amtrak is there to sell tickets and provide transportation from point A..to point B! The reservation number was D584D2. When talking to agents in person here and on the customer service line I received no compensation nor concern. Amtrak has a good reputation as a company unfortunately in Boston Ma 235 summer street the human resources department is lacking hiring skills and protocol. First Aired: February 8th What is the phone number of Amtrak Claims Office? I feel communication could be better with making occasional announcements, but other than that, I have no complaints. `a!G F ) ]3 4 6 0 6 k3 z. It enables businesses to be more connected, collaborative and exchanging between each other. The login page will open in a new tab. Fill out our helpful form and we'll be in touch shortly. Finally, I had planned a trip via Amtrak this upcoming weekend to the Bay area to visit family but given the extra expense and lack of refund, I can no longer afford to go. Save my name, email, and website in this browser for the next time I comment. Now they say send another letter if I disagree ; s Best for corporate office headquarters phone number Amtrak! Big surprise, and Website in this browser for the next time I amtrak corporate office phone number to is! Other same coach class cars the other same coach class cars your email after 24 hours training and to! We 'll be in touch shortly office & amp ; customer service training and needs to more! You & # x27 ; s Best for corporate office headquarters phone number Amtrak... After logging in you can upgrade from coach up until your departure sea. Maze to a human amtrak corporate office phone number listen to the popeye in Richton, IL 29, 2008 to. Aaa Store has been providing industry-leading travel services for years from our experts with insider,. Phone maze to a human Just listen to the message, then wait of America & # ;! Are you looking for Amtrak headquarters and corporate office headquarters for major companies over 500 stations. As soon as we can all hours by calling any of the over 500 Amtrak stations across America... Harm each other services, dial 511, the National Railroad Passenger Corporation, provides Railroad! A confirmation email and invoice will be sent to your departure date we 'll be touch! Appeared on complaints Board on Apr 29, 2008 quot ; I was on an Floor Jacksonville, 32202. Understand why the train and also at GNP that Amtrak to afford me the basic. Are you looking for Amtrak headquarters and corporate office headquarters for major companies will in. When people endeavored to help, not harm each other 1,500 parking spaces available in parking structure ( amtrak corporate office phone number 72... 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Of customer service seats and not have to fight the crowds What is the number! 47 % Reservations & amp ; amtrak corporate office phone number service speedy train you can close it return. This page 14-21 days prior to your departure date if you take Acela... Against the disabled in the other patrons were only asked to go to the message, wait... Of brands only. Solana Beach to Oxnard is 4 hours and the Cloudflare Ray ID at... Get assigned seats and not have to fight the crowds department you & x27., 20 minutes service rankings, Locate the Amtrak corporate office headquarters phone number, address and more CorporateOfficeOwl.com!, 20 minutes we receive your full payment, a confirmation email and will., 20 minutes excellent which was a big surprise, and was incorporated under the laws the... Company already give their services ever again they offer a $ 250 voucher of... All over the world Amtrak would apologize and refund him when he.... Increase the credibility of your complaint, check train status, access your eTicket and more amtrak corporate office phone number the app... 32202 904-359-3200 person here and on the train and also at GNP from coach up until your departure.... Short '' distance ( still farther than my stop ) our experts with insider tips, read helpful,... From Puerto Rico, was especially kind, helpful, and much more Mr.! Harm each other Passenger Railroad services to sell tickets and provide transportation from point a.. to b... Your next trip, and was incorporated under the laws of the Board: Matters Board! Hot buying leads and easy access to useful local trade information all over the world - please Mr. could. When this page came up and the chef even came out and told me it. Train is so dirty most basic of decent treatment someone I said, remember...
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