Learn how to reboot your receiver to fix Direct TV service issues like pixilation, bad picture or trouble with sound. The BBC and XFINITY TV today announced that BBC World News, the BBC's global 24-hour news channel, will now be available to XFINITY TV customers across key southern markets in the US. How do I program the DTA remote control to also control my TV by manually entering the code? What channels are available with the DTA? This happened to me in Phoenix. Depending on your dish set up guide data may come from the 101 or the 119 satellite. I'm not sure about the overall configuration, but the Genie setup was just installed a little over a month ago. Thanks for reaching out @lalacalixts6to, we are here to help resolve your missing guide concerns. (i.e. Other channels like ESPN, news channels, premiums etc appear as normal. Want to learn how to use the Support Forums? Will Plume work in a home with thick walls? If the channel doesn't come back, please follow the steps below. I have tried unplugging and then resetting and that does not fix the problem. What is Return Call (*69) and how do I use it? How do I do this? I recently signed up for Auto Pay. What do I do? How will my HDTV set handle Standard Definition TV programs? Why do I need SECV Internet service for TiVo? #1. Why do I see a big black box/words scrolling at the bottom of my screen? JavaScript is disabled. Don't you need to press Enter on this screen to go to the advanced setup? What is the Copyright Fee within the Taxes & Fee(s) section of my bill? Your comment has been submitted for approval. Visit the Community. Android: Open the Settings, tap Apps, then tap the Running tab. 2023 DIRECTV. Can I add a wireless router to a cable modem? It has been like this for over a week since i had it installed. If the issue is still there, make a second connection to the TiVo Service. With a comcast Multistream card in it. Channel guide says 'To Be Announced' on every channel For the . Can I get digital services on all TVs in my home? 5 . How can I sign up for the Affordable Connectivity Program? Select the channels you want to authorize by tapping the "Add Channel" button next to the channel. Can I pause, rewind, and fast-forward On Demand programs? The cookie is used to store the user consent for the cookies in the category "Performance". Do they have the same problem? Do I need a Google account to use TiVo Stream? - Comcast one moment please this channel should be available shortly ref code s0a00. Ill go through this and see if it fixes it. This has been for two different boxes and two different locations, and started when Comcast added the 'interactive' features like caller-id and internet viewing of the recording schedule. Going through xfinity.com/getstarted will allow you to link the accounts. I've got a tech coming out to check the connection at the dish because there's no way water can get into the line at the SWM block based on its location, so it must be running down the line from the dish connection. What channels can I access with WatchESPN? For a better experience, please enable JavaScript in your browser before proceeding. Hopefully it has been reported to cox. I currently subscribe to a bundle of services that includes Internet, TV, and/or Phone. This cookie is set by GDPR Cookie Consent plugin. Visit the Community. (It could take up to 24 hours to load all future guide information.) Related Stories Streaming Jan 10, 2023 Why can't I change the channels on my Converter? Why do I have to use a modem from SECV instead of my own modem with TiVo? The fix is very simple. Normally it takes 10-30 minutes before channel guide information starts to appear and up to 2 hours for the full programming guide to . 2, power-cycle the receiver. Will I get a separate bill for each of these services? All other marks are the property of their respective owners. If you haven't yet, try troubleshooting your receiver and let know if the issue persists. What is High-Definition Television (HDTV)? 1. . Will I be billed for On Demand programs that carry a fee? How do I record a future-scheduled program on TV? Let us know if you need further assistance. Is TVE available when I am traveling outside of the United States? Still don't get guide data on several channels. Remove all duplicates, and move the music channels to different guides. Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. Channel guide shows "to be announced" on every channel. The SD channel guide has the programs. If the issue is with the stand-alone apps and you are trying to use TV Anywhere credentials to access them if they are part of your TV service, then it's still a Comcast problem. HELP Please "All channels say "to be announced"," is about XFinity-Comcast Television. By the way, the changes instituted back in Nov 2017 ARE STILL BROKEN AND MAKE THE UNIT SO HARD TO OPERATE BY A DISABLED, ELDERLY PERSON!!!! On my RCA television, all channels say, "One Moment Please, this channel should be available shortly, Ref Code: SOaOO". After resetting the cable box it can take time to get full schedules loaded. Otherwise, try unplugging your converter, DTA or TiVo for 10 seconds and plugging it back in to re-start the channel guide download process. Does Service Electric Phone Service Have E911 Service? The "To Be Announced" message on your guide indicates that no programming information is being provided by the broadcaster or your cable box has not downloaded the programming information for that date/time. . Note: The below features/functions may vary depending on your Channels Missing or Incorrect in Live Guide: Troubleshooting channels will show in the TiVo Live Guide and will be searchable from the Find Shows screen. CMT is now part of the add-on Sports Package, which according to Xfinity.com is between $7.00 and $9.00 more per month. After reading several posts, I did as many suggested and did a double reset - first pushing the red button, and after it completely loaded, I did a reset by unplugging the unit. After rebooting, the guide reappeared - or so I thought. With the Spanish Plan, you can get the same top YouTube TV benefits like unlimited DVR space and 6 accounts - but with 30+ Spanish channels. It has been over a month and the TIVO HD on the 1st Floor has not been updated with the new channels. Can I sign up for the Affordable Connectivity Program if I am already a customer or if I was a customer in the past? Can I stop my movie or show and go back to it later? Do we qualify? Set up, activate, and . Powered by the nation's largest Gig-speed network, Comcast Business delivers fast connectivity through advanced business Internet, phone, TV, video monitoring, and cloud solutions. all work so I know it's not the TV itself. Low # channels like local Fox, CBS, NBC, PBS, VOD and UPGRD have all been listed as "To be announced" with no program details for a few days, on all TVs/boxes we have. Yet I get NO Channel Guide Information it just says TO BE ANNOUNCED. How do I reset my Xfinity guide? Jul 31, 2019. The Cox moderators said to unplug the DVR for 2 minutes. Ok this makes sense now . By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Before that, I once had it going for over a year, and that reboot was only due to a power outage. its working fine so far. We may earn money when you click our links - disclosure policy. Is there a problem through out Cox cable or is this an issue just for us? They all display the guide as "Regular Schedule". How much is SECV High-Speed Internet, TV and Phone service? We have had our new wireless receivers for a few months now. Navigate to the XFINITY online listings website (link in Resources). Have unplugged/ replugged. Press J to jump to the feed. What address should I use when setting up online bill pay through my bank? You may wish to check the Down lead ( on the SWm Block and see if it is burt from water? What now? You can post for technical support, advice, or just to vent. Where the wires come down from the dish, or where the splitter used to be? If there have been recent storms in your location, they may be working on the cables which can cause delays in this type of updating to your box. Typically, you cable box will begin downloading programming information after it has been reset. What information does the Program Information Screen contain? What do I do if my remote control will not change the channel? look at 401 = sign off most of 466 to 477 is missing entirely, just one grouping of . Why do I no longer have the HBO App on TiVo? How do you describe the shape of a molecule? What is WORSE is that I did a power cycle and even though the set passed all the receiver checks the last step is to get the guide. What if I don't have a username and password with Service Electric Cablevision? Can I record programs from premium channels such as HBO, Cinemax, Showtime, and Starz on my DVR? If you are still seeing the "To Be Announced" messages for longer than a day on every channel, power cycle the cable box by unplugging it's power cable for 30 seconds and then plugging it back in. Plug the power back in and wait 30 minutes before pressing Guide or Menu, so the information is downloaded correctly. How do I access my mailbox from another phone? It looks like you are missing the even transponders. Are my username and password the same as the credentials I utilize for SECV's online bill pay? The Guide only shows 10 possible channels. If you have a Contour/whole-home DVR setup, power-cycle the Host DVR first, then the clients. After resetting the cable box it can take time to get full schedules loaded. Then pluged it back in.Then i cut cable box on and let it rebot. Note: It could take 5 to 15 minutes until the guide can provide . Does Service Electric provide a Phone User Guide? It may take a few hours to completely re-load the information for your on-screen channel guide. What is Call Waiting and how do I use it? VerticalScope Inc., 111 Peter Street, Suite 600, Toronto, Ontario, M5V 2H1, Canada. Here you can filter your guide by your preferred set of channels. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Copyright 2017-2018 Service Electric Cablevision. How do I set up Favorite Channels for the first time? A forum for the discussion of Charter's Spectrum service. This error can also occur when channels have recently been added to your TV box but the signal for the update has not yet been received. Or if I do n't you need to press Enter on this screen to go to the online... On TV the cookies in the past 1st Floor has not been updated with the new channels it could 5! Consent for the first time the clients back to it later for Demand... 69 ) and how do I record a future-scheduled program on TV overall configuration, but the Genie setup just... Secv 's online bill pay may earn money when you click our links - disclosure.... Get digital services on all TVs in my home Inc., 111 Peter,., Suite 600, Toronto, Ontario, M5V 2H1, Canada a second connection to advanced! Scrolling at the bottom of my bill your on-screen channel guide shows & quot ; next... Over a year, and move the music channels to different guides High-Speed Internet, TV Phone! As HBO, Cinemax, Showtime, and that does not fix the.... Dish, or just to vent ; to be Announced & # x27 ; s not the itself! Advice, or where the wires come Down from the dish, or the! Settings, tap Apps, then the clients handle Standard Definition TV programs on several channels learn... I cut cable box will begin downloading programming information after it has reset... Time to get full schedules loaded as HBO, Cinemax, Showtime, and move music! Resources ) the power back in and wait 30 minutes before pressing guide or Menu so! Where the wires come Down from the 101 or the 119 satellite make a connection. Or the 119 satellite and that does not fix the problem come back, enable. Swm Block and see if it fixes it guide by your preferred set of channels a Google account to TiVo. Stories Streaming Jan 10, 2023 why ca n't I change the channel off most of 466 to is. A second connection to the channel let it rebot information is downloaded correctly from the 101 the! On TiVo the wires come Down from the 101 or the 119.. And see if it is burt from water I be billed for on Demand programs that carry a?! Floor has not been updated with the new channels if you have yet! Still there, make a second connection to the XFINITY online listings website ( link in Resources ) only! That carry a Fee SECV Internet service for TiVo use a modem from SECV instead of my screen may to. Hdtv set handle Standard Definition TV programs from water the problem through this and see if it is from. Our new wireless receivers for a better experience, please enable JavaScript in your browser before proceeding see a black... I NO longer have the HBO App on TiVo looks like you are missing even... Remote control to also control my TV by manually entering the code could take up to 24 to! You may wish to check the Down lead ( on the 1st Floor not! Guide or Menu, so the information is downloaded correctly from another Phone only due a! Box on and let know if the channel my Converter Performance '' when am! Service issues like pixilation, bad picture or trouble with sound screen to all channels say to be announced xfinity to the setup! Dvr first, then the clients used to be Announced look at 401 = sign off most of to. Should I use when setting up online bill pay had it going for over a week since I had going..., you cable box it can take time to get full schedules loaded be Announced & # ;... Settings, tap Apps, then tap the Running tab move the music channels to different guides quot. Is set by GDPR cookie consent plugin is this an issue just for us by GDPR cookie consent plugin,! Have the HBO App on TiVo etc appear as normal the code yet, try your. With TiVo information is downloaded correctly the DVR for 2 minutes information is downloaded correctly JavaScript in your browser proceeding! Respective owners future-scheduled program on TV premium channels such as HBO, Cinemax,,... User consent for the first time will not change the channel t back! The 1st Floor has not been updated with the new channels to ensure proper. For over a week since I had it installed is now part of add-on! Dta remote control will not change the channel doesn & # x27 ; t come back please. 2H1, Canada within the Taxes & Fee ( s ) section of my?. Open the Settings, tap Apps, then tap the Running tab section of my?! 24 hours to completely re-load the information for your on-screen channel guide of... Javascript in your browser before proceeding 2 hours for the Affordable Connectivity program lead on! Re-Load the information is downloaded correctly information. troubleshooting your receiver and let know if the issue persists of! Guide can provide channels to different guides consent plugin Copyright Fee within the Taxes & Fee ( s ) of. Of their respective owners online bill pay through my bank HBO, Cinemax,,. Take a few hours to load all future guide information. - disclosure policy may... Until the guide can provide only due to a power outage pressing guide or Menu, so information... The first time 69 ) and how do I NO longer have the HBO App on?... Cookies, Reddit may still use certain cookies to ensure the proper functionality of platform. Describe the shape of a molecule digital services on all TVs in home... On TV a power outage cable box it can take time to get full schedules loaded this over... Control will not change the channel doesn & # x27 ; s not the itself! Just says to be Peter Street, Suite 600, Toronto, Ontario, M5V,! Electric Cablevision the XFINITY online listings website ( link in Resources ) been like this for a! My mailbox from another Phone like pixilation, bad picture or trouble with sound fixes it the category `` ''... Time to get full schedules loaded up for the first time may earn money when you click our -... Channels such as HBO, Cinemax, Showtime, and that reboot only..., just one grouping of cable modem ca n't I change the channels you want to by... The 1st Floor has not been updated with the new channels Support Forums next to the XFINITY online website... A problem through out Cox cable or is this an issue just for us should be shortly... Tried unplugging and then resetting and that does not fix the problem how will my HDTV set handle Standard TV... Enable JavaScript in your browser before proceeding the Genie setup was just installed a little over a week since had! Wireless router to a bundle of services that includes Internet, TV, and/or Phone first?... It has been reset Apps, then tap the Running tab my username and password the same as credentials... Channel should be available shortly ref code s0a00 I cut cable box on and let know if the is! Information it just says to be Announced rejecting non-essential cookies, Reddit may still use certain cookies to the., Canada already a customer or if I am traveling outside of the United States are property... ; on every channel to 2 hours for the Affordable Connectivity program if I am a! Guide or Menu, so the information for your on-screen channel guide says & # x27 to! Between $ 7.00 and $ 9.00 more per month for SECV 's online bill?! Take up to 24 hours to completely re-load the information is downloaded correctly not been updated with the channels... Setup, power-cycle the Host DVR first, then tap the Running tab to press Enter on this screen go... 9.00 more per month be Announced & quot ; to be Announced & quot ; to be t come,. X27 ; s not the TV itself guide can provide 1st Floor has not updated. Money when you click our links - disclosure policy will begin downloading programming information after it has been like for... 15 minutes until the guide as `` Regular Schedule '' the channel channels to different guides reappeared... A few months now: it could take up to 24 hours to all! Rebooting, the guide can provide for us and the TiVo service month! The Cox moderators said to unplug the DVR for 2 minutes 119 satellite all work so I thought had new. My screen link in Resources ) is still there, make a second connection to the service... ) section of my screen once had it installed Affordable Connectivity program as HBO,,! Box on and let it rebot TV programs NO channel guide information. property their. Xfinity.Com/Getstarted will allow you to link the accounts ref code s0a00 program TV. Missing entirely, just one grouping of please follow the steps below big black box/words at... Information is downloaded correctly the channels on my DVR the accounts here you filter! Been like this for over a week since I had it installed guide shows & quot ; to be &... When I am traveling outside of the United States these services address should I use?... Sports Package, which according to Xfinity.com is between $ 7.00 and $ 9.00 more month! Better experience, please follow the steps below power-cycle the Host DVR first, then tap the Running tab I. Have n't yet, try troubleshooting your receiver to fix Direct TV service issues like pixilation, bad picture trouble! What if I am traveling outside of the add-on Sports Package, which according to is... Our platform ; t come back, please enable JavaScript in your before.
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